Complaints

Email us, tell us what happened and what you would like us to do. You can ask for an adjustment, such as a call instead of email or more time. [Final text to supply.]

We will acknowledge your complaint within [5] working days and reply in full within [20] working days.

For complaints about how we use your information, you can contact the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. [Other routes to supply.]